We endeavor to provide a pleasant and zero-hassle shopping experience for you. All our policies and terms of use are crafted to ensure ease of purchase and support. We request you to thoroughly review them and make informed purchases.We at Kapilaa Pharm Chem LLP, understand the importance of delivering your products timely and safely. Therefore, we partner with some of the most reputed courier partners to ensure seamless delivery of all orders.
A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.
If the ordered item is in stock, it will be packed and dispatched from our warehouse within 1-3 working days.
However, if some of the ordered items are not in stock, then we will get them produced and have them dispatched within 7 working days of the order being placed. We will keep you informed under such circumstances.
We process your orders within 1-3 business days. And products will be delivered to your doorstep within 4-7 business days. Certain regions of India may take a little longer than the others due to certain norms that some shipping companies have.
Orders are not shipped on Sundays or Public Holidays.
There can be additional delays in dispatch and deliveries during the festive season, public holidays, and in the case of bad weather / natural calamities.
As soon as your package is dispatched, we will email you your order tracking details. Kindly bear with us until then.
We’re continuously striving to get your products to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we’ll notify you of this delay immediately.We reserve the right to cancel your order due to issues arising out of inventory or other internal issues or issues such as strikes, interstate regulations, delivery outrage etc. We will inform you of cancelation of your order and will offer you an opportunity of refund.We currently ship products to customers located in India only.
